Account Setup for the Verify System
Below is a step-by-step process for account setup for the Verify system.
STEP 1: Confirm that your company is electronically registered.
Before you can begin the account setup process to become a Verify submitter, you must first complete the company registration for your manufacturer code.
Click this link or the tab above for more information: Company registration
STEP 2: Review roles and complete the "Information Spreadsheet for Verify User Registration."
In order to establish roles, all users must complete this spreadsheet.
Instructions for Selecting Roles
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Each required role must be selected by at least one user.
- A user can select multiple roles or a single role.
Required Roles for Each Company
- "Company Authorizing Official (CAO)"
Identifies, vouches for, and manages the “Verify Submitters” and “CROMERR Signers” - "CROMERR Signer"
Takes legal responsibility for all of the information used as the basis for a request for certificate - "Maintain Manufacturer Information"
Provides updates to industries, addresses, contacts, test labs and other manufacturer information - "Upload Compliance Documents"
Submits non-certification compliance documents - "Verify Submitter for every applicable industry"
Submits certification and compliance information to Verify not including certificate requests
STEP 3: Download and complete paperwork for specific role(s).
EPA must collect this information to ensure compliance with CROMERR* legal requirements.
Company Authorizing Official (CAO)**
- Sponsor letter for the Verify CAO
(Used only to identify CAOs) - ESA for the Verify CAO
Verify Submitter**
- Sponsor letter for Verify Submitter and CROMERR Signer
(Used only to identify Verify Submitters and CROMERR Signers)
CROMERR Signer**
- Sponsor letter for Verify Submitter and CROMERR Signer
(Used only to identify Verify Submitters and CROMERR Signers) - ESA for the Verify CROMERR Signer
** All of the above roles could be the same person, but do not have to be.
STEP 4: Mail hard copy of forms to EPA.
You must mail a hard copy (wet ink signed) of the applicable forms to the following address. Emailed or faxed forms will not be accepted.
Verify Team
c/o CGI Federal, Inc.
12601 Fair Lakes Circle
Fairfax, VA 22033
If you have questions about the status of your registration package, email verifydpc@epacdx.net.
STEP 5: User authentication email.
After EPA has reviewed and approved the forms, you will receive an email from the CDX Helpdesk (helpdesk@epacdx.net). The content of this email depends on the type of user.
New users will receive instructions for receiving your Customer Retrieval Key (CRK). You will use your CRK to complete your Verify account registration.
Existing users that are adding new roles (e.g., CROMERR Signer) will be notified that the additional role has been added.
STEP 6: Account finalization.
This step also looks slightly different, depending on the user.
They will input the CRK provided in the Help Desk phone call, as well as other information. This step must be completed before the user can access their account.
New or existing users that are adding the "CROMERR Signer" role will establish security questions/answers that will be used during the certificate request process.