These products support the design and implementation of Consequence Management (CM), a component of a Surveillance and Response System (SRS).
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Guidance on Developing Consequence Management Plans for Drinking Water Utilities (PDF)(101 pp, 2 MB)
Provides guidance on developing plans for responding to drinking water contamination incidents.
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Developing Risk Communication Plans for Drinking Water Contamination Incidents (PDF)(45 pp, 2 MB)
Provides guidance on developing an effective risk communication plan to guide communications with response partners and the public during drinking water contamination incidents.