Technical Assistance Organizations
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This list contains drinking water organizations in New England who provide technical assistance to public water systems. Rural Water Associations shown, except for one indicated with and asterisk (*), are state affiliates of the National Rural Water Association. Rural Housing Improvement, Inc., is an affiliate of the National Rural Community Assistance Program (RCAP) and covers all the New England states. Water Works Associations shown with an asterisk are sections/affiliates of the American Water Works Association.
Regional Organizations (All New England States)
| New England Water Works Association* | |
| Contact: Ray Raposa 125 Hopping Brook Rd. Holliston, MA 01746-1471 |
Phone: (508) 893-7979 E-mail: rraposa@newwa.org FAX: (508) 893-9898 |
Established in 1882, New England Water Works Association (NEWWA) is a non-profit organization incorporated in the Commonwealth of Massachusetts. The Association holds a primary leadership role in education and training opportunities to protect and improve drinking water and water utility operations. The Association also provides the means for peer-to-peer support, sharing of information, and input to the legislative process regarding guiding regulations.
| Rural Community Assistance Program, Solutions, Inc | |
| Contact: Karen A. Koller 90 Madison St. Suite 303 Worcester, MA 01608 |
Phone: (978) 630-6630 FAX: (978) 630-2751 |
The Northeast Rural Community Assistance Program (RCAP) provides on site technical assistance to small, generally low income communities and water systems. Assistance is free of charge, and is designed to support the community in its efforts to build a better process of governance and management for its environmental systems. Many of the communities served are quite small, often under 1,000 population. Technical, financial and management assistance is available for small system owners and operators.
State Organizations
Connecticut
| Atlantic States Rural Water & Wastewater Association | |
| Executive Director: Kirsten Hebert 254 Alexander Reed Road Richmond, ME 04357 Phone: 207-737-4092 Fax: 207-737-7150 |
E-Mail: mrwa@mainerwa.org |
The Atlantic States Rural Water & Wastewater Association is a private, non-profit organization which assists water and wastewater systems provide safe drinking water and protect the environment at an affordable cost to users. Programs include:
- Training for system personnel and trustees on certification, federal and state rules, operations and maintenance, and financial issues
- Information network with neighboring systems and regulatory agencies
- On-site technical assistance including leak detection, process control, compliance, budgeting and collections
- Technical bulletins
For more information contact Steve Levy at Atlantic States Rural Water & Wastewater Association, 12 New London Turnpike, Box 275, Norwich, CT 06360.
| American Water Works Association | |
| Contact: Noel Grant, Chair 90 Sargent Drive New Haven, CT 06511 |
Phone: (203) 401-2640 FAX: (203) 624-1092 Email: ngrant@rwater.com |
| Contact: Peter Iovene 90 Sargent Drive New Haven, CT 06511 |
Phone: (203) 401-2685 FAX: (203) 624-1498 Email: piovene@rwater.com |
Since its founding in 1960 as the Connecticut unit of the American Water Works Association (AWWA), the Connecticut Section AWWA has directed its efforts to enhancing the quality and reliability of public water supplied to the residents of the state. Education, motivation, and the exchange of assistance and information pertaining to virtually all aspects of public water supply and relevant to systems ranging from the smallest to the largest, are critical elements in the fulfillment of CT-AWWA's mission. Membership numbers approximately 700 and there are 21 standing committees. For more information please contact the secretary/treasurer or chairman of CT-AWWA.
Maine
Maine Drinking Water Program| Maine Water Utilities Association | |
| Contact: Jeff McNelly, Executive Director Maine Water Utilities Association 150 Capitol Street, Suite 5 Augusta, ME 04330 |
Phone: (207) 623-9511 FAX: (207) 623-9522 |
Maine Water Utilities Association is a non-profit membership organization which was organized in 1925. The purpose of the association is to enhance public health, safety and welfare by advocating safe drinking water through the advancement of knowledge of the design, construction, operation, maintenance and management of water works through education, development and promotion of legislation, standards and policies and an exchange of information and experience.
| Maine Rural Water Association | |
| Executive Director: Kirsten Hebert 254 Alexander Reed Road Richmond, ME 04357 Phone: 207-737-4092 Fax: 207-737-7150 |
E-mail: mrwa@mainerwa.org |
The Maine Rural Water Association is a private, non-profit organization which assists water and wastewater systems provide safe drinking water and protect the environment at an affordable cost to users. Programs include:
- Training for system personnel and trustees on certification, federal and state rules, operations and maintenance, and financial issues
- Information network with neighboring systems and regulatory agencies
- On-site technical assistance including lead detection, process control, compliance, budgeting and collections
- Quarterly newsletter and technical bulletins
Massachusetts
| Mass Rural Water Association | |
| Contact: David Kaczenski, Dick Kilhart 168 Maine Street Northfield, MA 01360 |
Phone: (866) 451-8099; (413) 498-5779 E-mail: info@massrwa.org FAX: (413) 493-9943 |
Based in Northfield, Massachusetts, MassRWA provides rural water and wastewater utilities with hands-on training and assistance designed to enhance compliance with Safe Drinking Water Act and Clean Water Act requirements.
MassRWA’s primary goal is to work with small communities or water/wastewater systems to safeguard public health and shared resources to improve their technical, managerial and financial capacities. Their services include training (hands-on classroom/onsite training, operator certification courses, school presentations, meeting with community planning, conservation & watershed groups), onsite assistance (system optimization & troubleshooting, leak detection, smoke testing, line locating, sampling/reporting, sanitary survey preparation, consent order compliance, board coordination, equipment cost/feasibility analyses, third part review, pumping test design/evaluations), and protection (water quality/quantity planning & permitting for new & existing sources).
| Massachusetts Water Works Association | |
| Contact: Jennifer Pederson,
Executive Director P.O. Box 1064 Acton, MA 01720 |
Phone: (978) 263-1388 Fax: (978) 263-1376 E-mail: mwwa@verizon.net |
| Contact: George Allan,
Secretary PO Box 4056 Westford, MA 01886 |
|
The Massachusetts Water Works Association, is a membership organization dedicated to the advancement of the drinking water profession through education and advocacy and committed to protecting public health and providing a safe and sufficient supply of drinking water to Massachusetts consumers.
From its small group of pioneers, the organization, incorporated in 1950, has grown to over 1,300 water works professionals dedicated to providing Massachusetts consumers with an adequate supply of high quality water.
| Barnstable County Water Utilities Association | |
| Contact: Paul Anderson P.O. Box 183 Harwich, MA 02645 |
Phone: (508) 896-5454 FAX: (508) 896-4517 E-mail: panderson@town.brewster.ma.us |
The mission or purpose of the association is to hold meetings on a regular basis to discuss the business of the water works operations, to provide and receive information that would be of mutual benefit and provide training courses to educate utility employees and assist certified operators in obtaining training contact hours for recertification.
| Plymouth County Water Works Association | |
| Contact: Shirley Tafts 417 Bay Road South Eaton, MA 02375 |
Phone: (508) 230-0851 FAX: (508) 238-5303 |
Plymouth County Water Works Association was established in 1958 by Robert Woodbury and his fellow Superintendents. The current membership includes 46 retired members, 204 regular and associate members. These water works professionals are from Plymouth, Bristol, Norfolk and Barnstable counties.
The purpose of the Association is to promote interaction through information exchange between neighboring utilities. Programs include guest speakers from the U.S. Environmental Protection Agency (E.P.A.), MA Department of Environmental Protection (D.E.P), Water Works Professionals, Engineering firms and Manufacturing representatives. These informational programs assist communities in keeping abreast of new regulations and products that impact your water supply.
| Western Massachusetts Water Works Association | |
| Contact: Dana Patient, Butchie Seidel | Phone: (413) 237-2780 |
The Western Massachusetts Waterworks Association (WMWA was formed in 1987 to meet the needs of its constituency (water system operators and managers in Western Massachusetts) for education and support. The Association currently has approximately 120 members from Berkshire, Franklin, Hampshire and Hamden counties. The Association regularly holds quarterly meetings and has received program training approval from the Massachusetts Board of Certification of Operators of Drinking Water Supply Facilities to issue one (1) training contact hour (TCH) per quarterly meeting for attending members. Members also receive 0.5 TCH per year for joining. The Association has in the past also sponsored special events for the education of its members and has also acted as a cooperative for its members to provide better prices through the bulk purchases of materials such as public information pamphlets and source protection signs.
New Hampshire
NH DES Drinking Water Source Protection Program| New Hampshire Water Works Association | |
| Contact: Dave Paris PO Box 95 Hazen Drive Concord, NH 03302-0095 |
Phone: (603) 624-6482 E-mail: dparis102225.3665@compuserve.com FAX: (603) 628-6030 |
The New Hampshire Water Works Association is a nonprofit professional corporation with a membership consisting of municipal water systems, community-type water systems, investor owner water utilities, state government agencies, engineers, planners, equipment and materials suppliers, and others. At present, there are 130 Associate Members (individuals) and 90 Utility Members (municipal water systems) representing hundreds of water works employees.
The organization's goal is "to improve municipal water supply service in the State of New Hampshire: by discussion of all water supply problems, inspection of works, and action to improve the position of, as well as service rendered by water works persons."
In the past few years the NHWWA has become active in the New Hampshire legislative process since so much more environmental legislation has an effect on the industry. Through its legislative program, the NHWWA has been very effective in highlighting the interests and needs of our industry.
NHWWA holds five technical meetings each year, and publishes a newsletter and professional journal. Recently, the NHWWA has begun providing operators with training through its operators' training seminars. Guests are welcome to attend all meetings. All municipal water systems, investor owned water utilities, community water systems and all other interested persons are encouraged to become members of the organization.
| Granite State Rural Water Association | |
| Contact: Jennifer Palmiotto, Executive Director 47 Main Street PO Box 596 Walpole, NH 03608 |
Phone: (603) 756-3670 E-mail: jpalmiotto@granitestatewater.org |
The Granite State Rural Water Association is a non-profit organization established in 2005 to aid small water and wastewater systems through training and on-site technical assistance.
Their assistance is geared toward the operation and maintenance of water and wastewater systems and to aid them in understanding the rules and regulations. GSRWA also promotes water conservation and protection through public awareness and community involvement.
Rhode Island
| Atlantic States Rural Water & Wastewater Association | |
| Executive Director: Kirsten Hebert 254 Alexander Reed Road Richmond, ME 04357 Phone: 207-737-4092 Fax: 207-737-7150 |
E-mail: mrwa@mainerwa.org |
The Atlantic States Rural Water & Wastewater Association is a private, non-profit organization which assists water and wastewater systems provide safe drinking water and protect the environment at an affordable cost to users. Programs include:
- Training for system personnel and trustees on certification, federal and state rules, operations and maintenance, and financial issues
- Information network with neighboring systems and regulatory agencies
- On-site technical assistance including leak detection, process control, compliance, budgeting and collections
- Technical bulletins
For more information contact Steve Levy at Atlantic States Rural Water & Wastewater Association, 12 New London Turnpike, Box 275, Norwich, CT 06360.
Vermont
| Vermont Rural Water Association | |
| Contact: Shaun Fielder 20 Susie Wilson Road, Suite B Essex Junction, Vermont 05452-2827 |
Phone: (802) 660-4988 E-mail: sfielder@vtruralwater.org FAX: (802) 660-4990 |
The Vermont Rural Water Association (VRWA) is a nonprofit trade association of water and wastewater systems throughout the state. Its mission is to promote public health and a clean environment by supporting Vermont's water and wastewater systems.
Services include technical assistance and training for operators and managers of water and wastewater systems; assistance in developing source protection plans; access to and training for equipment such as leak detectors, chemical feed pumps, flow meters, smoke testing, and confined space air monitors; access to health and liability insurance and retirement programs; advocacy voice with state and federal regulators and legislators; and a newsletter with technical articles and legislative updates.
| Green Mountain Water Environment Association | |
| Contact: Lisa Goodell 89 Main Street, Suite 4 Montpelier, VT 05602 |
Phone: (802) 229-9111 FAX: (802) 229-2211 E-mail: lisa.goodell@gmwea.org |
The GMWEA is a nonprofit association of water supply and wastewater treatment personnel formed in 1994 by the merger of Vermont's two long-active, but separate, water and wastewater organizations. These combined resources allow GMWEA to represent a variety of water quality interests including water and wastewater treatment, industrial treatment, dairy, metals, pulp and paper, water distribution, and biosolids management.
GMWEA provides: Annual spring and fall meetings which offer members technical training sessions, awards programs and participation in officer elections. The fall meeting includes a trade show which features state-of-the-art water and water quality-related equipment and services. Regular training sessions for members on subjects such as water or wastewater math, laboratory and plant safety, and Sacramento courses. Training resources are enhanced by GMWEA's affiliation with the New England Water Environment Association and the New England Water Works Association. In addition, cooperative efforts with the Vermont Agency of Natural Resources, the New England Interstate Environmental Training Center and local facilities provide nearby resources to carry out necessary operator training. The GMWEA News is a quarterly newsletter which brings regulatory updates and association news to all members.