Report #13-P-0432, September 26, 2013
What We Found
The EPA has a variety of resources—including telephone hotlines, Web clearinghouses, and other online reference information—which the OIG has categorized as customer service lines (CSLs).
Report Materials
You will need Adobe Reader to view some of the files on this page. See EPA’s About PDF page to learn more.- Report At A Glance (PDF)(1 pg, 46 K)
- Full Report (PDF)(46 pp, 788 K)
- EPA Response to Report (PDF)(1 pg, 142 K)
- IG Comment on EPA Response (PDF)(1 pg, 450 K)